Refunds

100% Money Back Guarantee

Orders that are off the shelf AND are stock items AND are natural color CAN BE RETURNED for a 100% refund, quantity restrictions apply - refer to Returns for full details.

If we made the error in your order we will refund the shipping as well, otherwise return shipping is your responsibility.

After owning our products for 10 days, we will presume you want to keep them. At our sole discretion we may allow returns after 10 days and there will be a restocking fee - minimum 10.00 refer to Returns for full details.

100% Money Back Guarantee - Exclusions

There are no returns on any items sold as-is, items that are defective, or any item that is specially ordered or custom made, custom dyed feathers or boas, sale or batch surplus or clearance items, ostrich or marabou fans, or leather products.

At our sole discretion we may accept an order for return and we will apply a restocking fee, especially on dyed items, even if they are not custom dyed. - refer to Returns for full details.